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GuardFlow for Alarm Response

Timed callouts, keyholder lists, police URNs. Security workforce management built around how UK alarm response companies actually work: the rota, the clock-in, the officer on site, payroll and the client invoice, on one record.

Common pain points we solve

  • Response times you can't prove against the contract
  • Police URNs and false-call warnings lost in call logs
  • Responders working alone at night
  • Monthly statements rebuilt from spreadsheets

How GuardFlow helps alarm response companies

  • Every stage of an activation timestamped and timed against the contracted responseModule
  • Police URN and false-call warnings recorded on the activationModule
  • Response units by vehicle or call sign, with the crew recorded over timeModule
  • Lone worker welfare checks for responders, with a duress PIN

Alarm activations are entered by your team: GuardFlow does not take a feed from an alarm receiving centre and is not a monitoring centre.

Modules are switched on per company when you need them.

Plus everything else in the core platform: guard scheduling, UK payroll with RTI files, client invoicing with contract margins, and lone worker welfare checks. See all features →

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