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GuardFlow for Concierge

Front-of-house residential & commercial. Security workforce management built around how UK concierge companies actually work: the rota, the clock-in, the officer on site, payroll and the client invoice, on one record.

Common pain points we solve

  • Front-of-house cover falling through at short notice
  • Handover notes lost between shifts
  • Staff documents and right to work checks spread across folders
  • Hours for mixed day and night rotas reconciled by hand

How GuardFlow helps concierge companies

  • Open shifts officers can claim with your approval, and cover alerts before a gap
  • A digital staff ID with a live QR check that shows VALID or NOT VALID
  • Handover notes that go straight into the Daily Occurrence Book
  • Timesheets built from real clock-ins, feeding payroll and client invoices

Plus everything else in the core platform: guard scheduling, UK payroll with RTI files, client invoicing with contract margins, and lone worker welfare checks. See all features →

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